Shipping Policy

At Lens2cart, we're committed to delivering your orders securely and on time. We work closely with our trusted delivery partners to ensure packages arrive safely and efficiently — so go ahead and place your order, then sit back and relax while we handle the rest.

Shipping Timelines

• Non-Prescription (Non-RX) Lenses: Typically shipped within 2 to 3 business days of placing the order.
• Prescription (RX) Lenses – High Power: Usually shipped within 8 to 10 business days, depending on the prescription type.

Delivery timelines may vary based on your location and the performance of our logistics partners. You can track your order live in the "My Orders" section.

In-Store – Free Pickup

Prefer to pick up your order yourself? You can collect your items from any of our stores nationwide at no extra cost.

Location: Doctors Park, 3rd Parklands, Shop No. 05

Delivery Address

Orders will be delivered to the exact address you provide at checkout. Please double-check your details to avoid delays or delivery issues.

Lens2cart is not responsible for any issues resulting from incorrect address information. Any additional costs or delays due to address errors will be the customer's responsibility.

Proof of Identity

Our logistics partners may require you to provide valid identification and proof of address before handing over your order.

Privacy & Data Protection

We respect your privacy and handle your personal data — including shipping information — with care. To learn more about how your data is used and protected, please review our Privacy Policy, which is updated regularly.

Policy Updates

Lens2cart reserves the right to modify this Shipping Policy at any time. Changes take effect immediately upon posting on our website. We encourage you to review this policy periodically.